Affordable Burial & Cremation Service at 13009 Dessau Rd M, Austin

Reviews

• Rick Williams

  May 16, 2018
  ★ ★ ★ ★ ★
  This review is long over due and I apologize to the Falcon Family for not writing it sooner. My Mom passed away in early December of 2017. My Brother and I had been preparing ourselves for this for several months as we watched our Mom rapidly deteriorate. Mom had no assets and only had a small life insurance policy. We found out she had half of what we though she had in coverage. My family is not wealthy, and Mom had other medical bills as well. Mom had been sent to a skilled nursing center in the Houston area, while I was trying to get her transferred to Austin. We were waiting for all the Medicaid Red Tape to get completed. Knowing she could pass, I called a childhood friend who is a funeral director in the Houston area. I told him the budget we had for Mom. He told me the best I could hope for was cremation and a rental casket for the Memorial Service at graveside, and even then we would be about $2500 short. My Son had a friend who passed from Leukemia and his service was handled by Affordable Burial & Cremation. He told me what they had done for his friends family. I called about 3 weeks before Mom passed and spoke with Joe. I explained what we had to work with, and that Mom's Burial site was about an hour drive from Austin. He told me he felt they could provide a simple graveside service, with transportation and a 20 gauge casket for the amount we needed. Well Mom passed before we could move her to Austin. I called and Joe answered around 4:00 am the morning Mom passed. I explained that now, Mom would have to be picked up in Humble, TX, 170 miles from Austin. He assured me they would take care of her for us, and do everything they could to stay within the budget we had. Joe and Robert Falcon were amazing. They provided us with a dignified, quality service and treated my Mom with the utmost respect. My. Brother, who has been a Minister for 45 years and has worked with many Funeral Directors said "It was the best experience he had ever had." I can't say enough great things about the Falcon Family. They are in the Funeral Business for the right reasons, and that is to help grieving families get through the most difficult times with compassion and dignity. Thank you Joe and Robert.

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