All Web Leads Inc at 2, 7300 Fm 2222 #100, Austin

Reviews

• Anthony Bonanno

  Aug 16, 2018
  ★ ☆ ☆ ☆ ☆
  Bad business practices. First they "forgot" to match my account fund like they said they would. Second trying to return leads is almost not worth the hassle. But when you pay over $100 bucks for a qualified live transfer it is worth it, especially when the person has multiple issue and isn't even qualified. We where told that leads are vetted so we only get health people with a reasonable income. Turns out one live transfer that we paid over $110 for was a Paraplegic and made a little over 15k a year. AWL said it was a good lead and would not return. We resubmitted the lead and after 3 attempts we finally got a credit. The platform they use to pause the lead system is deliberately designed to mislead the agent. They have a pause system that is only allowed to be set for a specific period of time. If you're busy and forget to re-activate the pause they will instantly charge the account on file. If only they would refund as fast as they charge. I called to have a $45 charge disputed and my account was placed on a banned setting (Brandi). Apparently when you call them and let them know that doing business like this is not good they will ban you. Brandi a account manager with AWL, told me that I had to be accountable for the time it took to call in and resolve this. All my agents will no longer use this company both now and in the future, and I urge you not to as well. BBB complaint filed as well.

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