Cottages At Well Branch at 14300 Tandem Boulevard, Austin

Reviews

• Diane Miranda

  Nov 20, 2018
  ★ ★ ★ ★ ★
  My husband and I have lived here for about a month now; this review is mainly for the awesome leasing staff. I am so impressed by Austin, a leasing agent here at the Cottages---- that I thought it prudent to recognize him with a review. My husband and I have lived in many apartments, and he by far has been the best leasing agent we've interacted with in terms of customer experience and hearing tenants out on various needs. He remembers your name, responds promptly to correspondence, takes immediate action on concerns big and small, and follows up with you on the outcome. This is exactly the type of customer facing excellence that tenants need to feel safe and comfortable. We'll see how the rest of our lease pans out, but right now, we just wanted to say keep up the good work Austin, and we are so happy to have you representing us as tenants here at the Cottages.

Images