Neptune Society Cremation Service - Austin TX at 911 West Anderson Lane #111, Austin

Reviews

• Zelda Botha

  Oct 23, 2018
  ★ ★ ★ ★ ★
  As immigrants we work to understand how to live in the new land...
  
  My father died on August 15, 2016. It was very hard for us. First the loss and then dealing with setting up the funeral. There was no funeral plan in place. Since my husband and I purchased a pre-arranged funeral plan from Dignity and we asked for the cheapest and the bare minimum. they sold us two plans one at $3000 and the other at $3500. So I asked them to pull my husbands pre-funeral policy and match that. When we arrived at the funeral home they sat us down in this luxurious room with solid wood, leather and a big screen TV. Nearly like a time share presentation to try and sell us the most and best. Lucky for my mom we were all there to protect her from irrational emotional decisions. Two people were ready to serve us with all the bells and whistles. What will fancy stuff allow my dad to rise from the grave. NO
  
  Then the lady at Cook-Walden/Dignity on William Canon said we had to look at all the options. We insisted (NO); and said we have no money. Finally she understood that my mom at very senior age was working for a local grocery store and there was no way she could pay all the fancy stuff. Finally they got the message. The lady said to us that policy of $3000 that you thought was the bare minimum can be cut in half by our sister company Neptune. My fathers cremation worked out to $1705. Now we want to go back to Cook and Walden after the fact and ask why did not tell us the thruth - why did their salesman said we bought the bare minimum - when you can buy this same pre-arranged plan at $2000. Neptune Funeral home was awesome.
• manjunath chowdary

  Apr 26, 2018
  ★ ★ ★ ★ ☆
  An unforgettable day! I never been thought of- Really a bad experience to lose one among and then further to carry on all the arrangements at the funeral. Recalling those days again lets me to shower the rain of tears, but the aspiring moment on the day is the community that was along with me to help and complete all the funeral rights. The last memorable moment of my beloved is the only cremation and, the Cremation society made it awesome and let the beloved soul to the paradise of peace and divinity.

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